What is a Near Perfect Product?
A near perfect product is a new pram, baby essential or accessory with a small defect which prevents us from selling at full price. The product may have been a returned model, or on display in our showroom, or used for a photoshoot and through this use has received a scratch or stain which means we can no longer sell at full price but other than the small superficial imperfection the pram or accessory is in proper working order, and is as-new, almost perfect.
There are strictly no returns on near perfect prams, baby essentials or accessories. By purchasing a near perfect product you understand that your product will have imperfections, and that our return policy is not valid for these prams, baby essentials & accessories.
These near perfect prams, baby essentials and accessories have all been checked by our quality assurance team, and they include all of the same parts and pieces as our new models. There are no structural nor functionality issues with our near-perfect products. Our standard warranties apply on all products labelled as 'near-perfect', see below for warranty durations.
Warranties
Our standard warranties still apply to our near perfect products
- Full size prams - JUNO, ROVER3, LUNA2 - Register within 3 months of purchase to activate your lifetime warranty on full size prams. Standard 2-year warranty applies without registration.
- Strollers - LUNA Mini Stroller & MILES Travel Stroller - Register within 3 months of purchase to extend your warranty to 3 years. Standard 2-year warranty applies without registration.
- Baby Essentials - Standard 2-year warranty.
- Parts & Accessories – There is no warranty on parts & accessories
