Shipping

We offer $25 flat-rate shipping on all pram orders, to all Metro and most Regional areas in Australia.
Shipping to Remote locations will be calculated at checkout. Please note: we do not ship to Australia Post parcel lockers.

COVID-19 Lockdowns and Australia Post Delays: 
Please note that Australia Post has recently been experiencing delays due to the current lockdowns in Victoria, NSW and ACT.
Please allow an extra 7-14 business days in delivery time.

What happens after I place an order?

1. Pick & Pack

   Monday to Friday, our friendly Melbourne warehouse team will prepare your order, ready for dispatch.

2. Orders Leave Our Warehouse

   Orders will leave our warehouse within 1-2 business days of your purchase. You will be emailed your tracking information once your order has been picked up by Australia Post. Please allow up to 12 hours for the Aus Post systems to update.

3. Arrives At Your Door

   Australia Post will deliver your order from our Melbourne warehouse to your delivery address. Delivery time will vary depending on your location. For a delivery time estimate visit the Australia Post website here and enter 3029 as the "From postcode".

Not at home?

Don't worry, a card will be left to let you know that your order has be taken to your nearest Post Office and you'll be able to collect it from there. Important! Our prams are heavy and bulky when boxed so please ensure that if you’re not fit and able to carry your pram that you send someone who can.

Multiple Items

Your order may be packed in multiple boxes. Sometimes orders are separated and arrive within a few days of each other. You can track these items on the Australia Post tracking websitle by selecting from the drop down box. If you're unsure of the status of your order please contact us.