We offer $25 flat-rate shipping on all pram orders, to all Metro and most Regional areas in Australia.
Shipping to Remote locations will be calculated at checkout. Please note: we do not ship to Australia Post parcel lockers.
COVID-19 Lockdowns and Australia Post Delays:
Please note that Australia Post has recently been experiencing delays due to the current lockdowns in Victoria, NSW and ACT.
Please allow an extra 7-14 business days in delivery time.
What happens after I place an order?
Pick & Pack
Monday to Friday, our friendly Melbourne warehouse team will prepare your order, ready for dispatch.
Orders Leave Our Warehouse
Orders will leave our warehouse within 1-2 business days of your purchase. You will be emailed your tracking information once your order has been picked up by Australia Post. Please allow up to 12 hours for the Aus Post systems to update.
Arrives At Your Door
Australia Post will deliver your order from our Melbourne warehouse to your delivery address. Delivery time will vary depending on your location. For a delivery time estimate visit the Australia Post website here and enter 3029 as the "From postcode".
Not at home?
Don't worry, a card will be left to let you know that your order has be taken to your nearest Post Office and you'll be able to collect it from there. Important! Our prams are heavy and bulky when boxed so please ensure that if you’re not fit and able to carry your pram that you send someone who can.
Your order may be packed in multiple boxes. Sometimes orders are separated and arrive within a few days of each other. You can track these items on the Australia Post tracking websitle by selecting from the drop down box. If you're unsure of the status of your order please contact us.
We offer $25 flat-rate shipping on all pram orders, to all Metro and most Regional areas in Australia. Shipping to Remote locations will be calculated at checkout.
All in stock orders are dispatched within 1-2 business days. We deliver via Australia Post's Parcel Post Service and you can check delivery time estimates on their website below and enter 3029 (Truganina) as the "From" postcode: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
After your order has been dispatched from our warehouse you will be sent a tracking number via email so you can track its progress.
Our strollers are currently only available to purchase in Australia and Canada. We do not currently ship internationally outside of these two countries.
Unfortunately, due to the high cost of international shipping, we can't ship to or cover warranty issues for anyone outside of these countries.
We do! Both are available at checkout.