Shipping will be calculated at checkout.
Please note: we do not ship to Australia Post parcel lockers.
What happens after I place an order?
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Pick & Pack
Monday to Friday, our friendly Melbourne warehouse team will prepare your order, ready for dispatch.
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Orders Leave Our Warehouse
Orders will leave our warehouse within 1-2 business days of your purchase. During peak sale periods, dispatch times may be extended by a few days due to increased order volumes.
You will be emailed your tracking information once your order has been dispatched. Please allow up to 24 hours for the tracking to update in our delivery partners tracking system.
If you’ve ordered multiple items, they may be shipped separately. If this is the case, you’ll receive a separate email with tracking details for each shipment once they’ve been dispatched. -
Arrives At Your Door
Our delivery partner will deliver your order from our Melbourne warehouse to your delivery address. Delivery time will vary depending on your location but orders should arrive within 1-9 business days of dispatch.
Not at home? Don't worry!
- If it's safe to do so, our couriers will leave your order in a secure location at your delivery address
- If it's not safe to leave your order, the courier will either leave a card or contact you by phone/email with instructions on how to collect your order from your nearest Post Office or depot
Important! Our prams are heavy and bulky when boxed. If collecting from a Post Office or depot, please ensure that you or the person collecting on your behalf is fit and able to carry the pram safely.
Multiple Items
Your order may be packed in multiple boxes. Sometimes orders are separated and arrive within a few days of each other. You can track these items on our shipping partners tracking website by selecting from the drop down box. If you're unsure of the status of your order please contact us.